Refund Policy

Last Updated: Jan 01 2024


All Sales Are Final


Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer refunds or exchanges for any products or services sold through PHOENIX.

Non-Refundable Items or Services

All items or services purchased from PHOENIX are non-refundable unless otherwise specified in writing by PHOENIX.
This policy applies but is not limited to:

  • Digital Products
  • Software Licenses
  • Subscription Services
  • Custom-made Items
  • Sale Items


Exceptions to the No Refund Policy

The only exceptions to our No Refund Policy include:

  • Incomplete Service:
    If a purchased service is not fully delivered or does not meet the predefined criteria as advertised, a partial or full refund may be considered.
  • Legal Requirements:
    Following applicable laws, any other conditions or circumstances where we are legally required to offer a refund will be honored.



How to Contact Us

For any questions or concerns regarding this No Refund Policy, please contact us at:

Email: info [at] phoenix-tech.net

We reserve the right to modify this No Refund Policy at any time, effective upon posting of an updated version on our website. Please regularly check this page for updates.

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ABOUT PHOENIX

PHOENIX Advanced IT Solutions CC

Reg ID: CC/2014/04694
VAT ID: 6402634015

PHOENIX is a progressive web-development company founded by Sebastian Buchweitz in Windhoek, Namibia.

PHOENIX Founder
Sebastian H.J. Buchweitz
Founder / Lead Developer
- Certified CyberSecurity Analyst
- Certified IT Project Manager & Technical Trainer
- Experienced Web-Developer & Server Administrator

I believe in the approach of creativity and flexibility and continue to serve my business clients with customized, high-quality IT & Cloud Solutions since 2013.

PHOENIX services are tailored to suit the corporate world, enabling organizations to reach their full potential. Our products are always secure, reliable and fully customized to your needs.

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